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Collab.com

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Contact Center Software meets AI
Freemium

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Collab.com Features

Collab: Revolutionizing Customer Service with AI-Powered Cloud Contact Center

With over 15 years of experience, Collab has been at the forefront of delivering Digital Transformation to businesses worldwide. Our next generation Cloud Contact Center, powered by AI, has been trusted by over 600 customers across 70 countries.

At Collab, we understand the importance of providing seamless customer experiences. That’s why our platform offers omnichannel management, allowing you to handle voice, video, e-mail, instant messaging, and social media all in one user-friendly interface.

Say goodbye to compatibility issues! Our WebRTC-based solution is available in any browser, ensuring easy access for your team. Plus, we offer self-service options through IVR and Bots, empowering your customers to find answers on their own.

Stay on top of your performance with our advanced reporting features in real time. Monitor the quality of your interactions with Speech Analytics and take advantage of voice and screen recording capabilities.

Efficiently route customer inquiries with our intelligent routing system, ensuring that each query is directed to the most suitable agent.

Join the revolution in customer service with Collab’s AI-powered Cloud Contact Center. Experience the future of customer engagement today.

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