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Parabolic

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Speeds up ticket resolution with smart support.
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Parabolic Features

Parabolic: Revolutionizing Customer Support with AI

Parabolic is a cutting-edge AI-powered customer support assistant that is here to transform the way you handle ticket resolution. Our goal is to make the process faster and more efficient, so you can provide top-notch support to your customers.

With Parabolic, you can seamlessly integrate our software with popular ticketing platforms like Intercom, Zendesk, and Helpscout. This means you can leverage your existing support data to deliver effective and efficient customer support.

Here are some key features that set Parabolic apart:

1. Intent Detection and Auto-Drafting: Parabolic understands what your customers need and generates draft responses, both general and personalized, saving you time and effort.

2. Multi-turn Conversations: Our tool smoothly navigates through multiple interactions, ensuring a seamless customer support experience.

3. Upsells and Cross-sells: Parabolic identifies opportunities for upselling and cross-selling based on your customers’ pain-points, helping you boost your sales.

4. Auto-categorization: Incoming customer questions are automatically categorized, making ticket management a breeze.

5. Robust Knowledge Base: Parabolic indexes all past responses, even for rarely asked questions, so you can easily access the information you need.

Parabolic is perfect for:

– Customer support teams looking to enhance their ticket resolution processes and improve response times.
– Businesses using ticketing software platforms like Intercom, Zendesk, or Helpscout, who want to streamline their customer support operations with AI.
– Support agents handling a large volume of customer inquiries and in need of an AI tool to assist in drafting responses and providing relevant recommendations.
– Companies that want to leverage their support data and create a more efficient and personalized customer support experience.

Don’t miss out on the opportunity to optimize your customer support operations. Choose Parabolic and revolutionize the way you provide support to your customers.

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